Back-office (Freya) – FAQ
Access, users and general settings
Market configuration
Tournaments and risk tiers
Matches and liability
Tickets and bettor management
- Can you explain the difference between the market ID in the back-office and the API documentation?
- How can we reduce a bettor's maximum bet or restrict betting on a particular sport?
- Which label is displayed in the Ticket Stream table?
- How can we assign a client label to a bettor?
- How are bettor labels assigned, and do they affect the bettor?
Limits and liability
Performance reports
- Can the Markets report be broken down by sport?
- Why do Performance reports show zero values in the Integration environment?
- How often are Performance reports updated?
- What are unsettled bets?
- Can the highest winning odds be higher than the highest odds?
- What is rejected profit and loss?
- What does the percentage of winning bets mean?
- What does the Parent column mean in the Clients report?